Privacy Policy

Last Updated: September 2026

Urban Services Center ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our appliance repair and maintenance services.

1. Information We Collect

We may collect the following information:

• Name
• Phone Number
• Email Address
• Service Address
• Appliance Details and Service Requests
• Communication Records
• Website Usage Data and IP Address

2. How We Use Your Information

We use your information to:

• Schedule and provide repair services.
• Respond to inquiries and support requests.
• Assign technicians to service appointments.
• Improve our website and customer experience.
• Send service-related updates and notifications.
• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell, rent, or trade customer information to third parties. Information may only be shared with employees, technicians, or service partners when necessary to provide the requested service.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, alteration, or misuse.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may choose to disable cookies through your browser settings.

6. Google Ads and Analytics

We may use Google Ads, Google Analytics, and other advertising platforms to understand user behavior and improve our marketing efforts. These services may collect anonymous usage data in accordance with their own privacy policies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Customer Rights

Customers may request access, correction, or deletion of their personal information by contacting us through the details provided below.

9. Children's Privacy

Our services are not directed toward children under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Urban Services Center
Website: https://urbanservicescenter.com/
Email: support@urbanservicescenter.com